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suddenly no longer works in windows 8.1

suddenly no longer works in windows 8.1 "start menu has stopped working"

Problem Event Name: APPCRASH
   Application Name: StartMenuX.exe
   Application Version: 5.1.2.0
   Application Timestamp: 5327150th
   Name the module with errors: StartMenuX.exe
   Module with errors version: 5.1.2.0
   Timestamp module with errors: 5327150a
   Exception Code: c0000005
   Offset exception: 000000000000c4f9
   OS Version: 6.3.9600.2.0.0.768.101
   Locale ID: 1040
   Additional Information 1: fbb1
   Additional Information 2: fbb165165faafaa7031413a3208d8098
   Additional Information 3: 4f9d
   Additional Information 4: 4f9d3c62c24d73234dfd0df490145ac4

sergio , 28.06.2014, 14:43
Idea status: under consideration

Comments

OrdinarySoft, 29.06.2014, 20:58
Problem related to Pinacle Studio. Pinacle modify system files and this bring the problems. I work to fix this bug.

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